Privacy Policy

Slowtide securely retains all personal details, account information, and correspondence on a securely encrypted server hosted by shopify.com. Slowtide retains these records in order to fulfill your online purchases and analyze it to improve our customer service and website experience. Slowtide doesn’t share, sell, or exchange this information with any individual or company outside of performing the aforementioned tasks. We don’t collect, retain, or store any credit card, bank, or financial information whatsoever – this is handled by our payment gateways so please read their privacy policies (PayPal or SecurePay). When purchasing from us, your financial details are passed through to payment gateways via a secure/private Shopify server using the latest 128-bit SSL encryption. The technology is an accepted worldwide standard for sharing sensitive financial data. Contact us if you have any further issues or concerns about your privacy or security.

Email Marketing Communication:

You can always unsubscribe from emails by clicking "unsubscribe" at the bottom of the email. Alternatively, you can contact hello@slowtide.co.

Text Marketing Communication: 

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. 

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS. 

 If you need to unsubscribe from text updates, please just text "STOP" to the phone number. It will automatically unsubscribe you from further marketing communications.